Here’s what you should do get a replacement tile engraved using a blank that matches your set:
1) Place an order for this product, and don’t forget to leave a note in the checkout that you are sending us your blank and sister tile
2) Print out your order and include it with a blank tile from your set and a SISTER tile (so we know what tile we are engraving), and send it to the address below. Both tiles will be returned to you
3) Put the tiles and printout into a PADDED envelope and send it USPS First Class Mail WITH TRACKING. This should cost about $3-6
4) Your tiles will be returned to you in about 3-5 weeks
Send to:
Where The Winds Blow – Replacement Tiles
5608 Rampart St
Houston, TX 77081-1302
If you have any questions, we’re here to help! Send them through the contact form under the “About Us” tab.
*This product is not eligible for any discount or coupon codes.
By purchasing this product you acknowledge the following:
We understand that you would like for us to engrave tiles that we are not able to replace should anything go wrong. Below is the acknowledgment:
You acknowledge that You are asking Where The Winds Blow Mah Jongg to engrave blanks for a set of Mah Jongg tiles that Where The Winds Blow cannot replace. You understand that Where The Winds Blow Mah Jongg is not responsible if blanks are lost or damaged in any way and cannot be replaced. We will make every effort to make sure your blank tiles are engraved to your specifications but there are no guarantees.
If you have any questions, please let us know.